We’re here to help! At 925 SILVRE, we believe that communication should be as clear and sterling as our jewelry. Whether you have a question about our Dainty Sterling Silver Filigree Bows, need help tracking an order, or just want to share how you’re styling your new pieces, we’re all ears.
To ensure every inquiry is handled with the care it deserves, we primarily resolve issues via email. This allows us to keep a detailed record of your request and provide the most effective solutions.
Get in Touch
- Email Support: support@925silvre.com (Expected response time: Within 24 hours, Monday – Friday).
- Phone: +1 (712) 414-6272
- Business Address: 4261 Sims St, Columbus, GA 31907-6212, United States.
- Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time – ET).
How We Can Help
- Order Tracking: Once your order ships, a tracking number will be sent directly to your inbox.
- Returns & Exchanges: Please visit our Refund Policy page for step-by-step instructions.
- Jewelry Care: Every piece of 925 SILVRE jewelry comes with a digital care guide sent via email to help keep your silver sparkling for years.
Send Us a Message
Have a quick question? Fill out the form below and our team in Columbus will get back to you shortly.